Our insurance company carries out a completely independent audit of our performance by asking our customers to rate us. This report is then issued to us. Proof indeed that we do what we say, when we say it, how we say it.
The purpose of the survey is to assist our members in maintaining and where possible, improving their standards of professionalism, quality and service.
At Countryview we take particular care over all the work we carry out and all the products we supply. All work is backed by a comprehensive ten year insurance backed guarantee administered by the consumer protection association.
This insurance backed guarantee provider actively vets all tradesmen and provides quarterly reports monitoring customer satisfaction levels.
Below are a selection of customer comments received about the Guardian roof.
Recent additional new work to an eleven year old Guardian™ roof meant the tiles had to be stripped off. At the same time we thought it might be an idea to inspect the breather membrane and ply deck to see if there was any deterioration to either over the period. As you can see above, it’s still as clean and perfect as the day it was laid.
Proof indeed that the Guardian™ roof is the only permanent conservatory solution!
Please contact us for further information and guidance on 02392780020